Specify a spend threshold which must be met in order to redeem a reward, for example:
- $10 off orders over $100
- 20% off orders over $200
Specifying a spend threshold gives you more control over when your members can use their reward. It also encourages the member to spend more when redeeming a reward.
In this article:
- How to add a spend threshold to your reward
- How it works - your customers' experience
How to add a spend threshold to your reward
1. When creating a reward, click on Advanced options
2. Go to Only apply if order subtotal is greater than
3. Enter the subtotal amount you want your customer to spend to be able to use the reward
This will apply a spend threshold that a member's purchase needs to reach to redeem their reward.
💡 Pro Tip: Make sure your reward title clearly states the value of the spend threshold to ensure your customers know the requirements of the reward, e.g. $50 off orders over $150. It's also a great idea to reiterate the spend threshold in your reward's terms.
How it works - your customers' experience
When a member redeems a reward with a spend threshold, they will need to ensure their order total is equal to, or greater than, the spend threshold.
If it is not, they will receive the following note when trying to apply their discount code.
Once they have added products to their order to increase it beyond the threshold, they can simply return to checkout and the discount code.